Privacy Policy
Our Commitment To You
At Noviar, your privacy is a top priority. Your privacy is at the core of the way we design and build the services and products you know and love, so that you can fully trust them and focus on building meaningful connections.
We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly.
Our commitment to privacy
We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that our decisions are taken with the utmost respect for your privacy.
Our commitment to transparency
Because we use many of the same online services you do, we know that insufficient information and overly complicated language are common issues in privacy policies. We take the exact opposite approach: we’re doing our best to write our Privacy Policy and related documents in plain language. We actually want you to read our policies and understand our privacy practices!
Our commitment to security
We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.
Welcome
Welcome to our Privacy Policy. Thank you for taking the time to read it.
We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
This Privacy Policy applies from July 1, 2023.
- Who We Are
- Where This Privacy Policy Applies
- Information We Collect
- How We Use Information
- How We Share Information
- Cross-Border Data Transfers
- Your Rights
- How Long We Retain Your Information
- Children's Privacy
- Job Candidates, Contractors and Vendor Representatives
- Privacy Policy Changes
- How To Contact Us
1. Who We Are
The company below has come into agreements and joined its hand with the “Data Controller”, such as AWS, GoDaddy, who are responsible for your information under this Privacy Policy, however for any clarification or suggestion, we may be contacted at:
CHIMERA TECHSPHERE (OPC) PRIVATE LIMITED
NOVIAR
15A 3rd Floor, Pratap Nagar
Above KBM Electro,
Pocket 1, Mayur Vihar
New Delhi – 110091
India
2. Where This Privacy Policy Applies
This Privacy Policy applies to websites, apps, events and other services we operate under the Noviar brand. For simplicity, we refer to all of these as our “services” in this Privacy Policy. To make it extra clear, we’ve added links to this Privacy Policy on all applicable services.
Some services may require their own unique privacy policy. If a service has its own privacy policy, then that policy -- not this Privacy Policy -- applies.
3. Information We Collect
It goes without saying, we can’t help you develop meaningful connections without some information about you, such as basic profile details and the types of people you’d like to meet. We also collect information about your use of our services such as access logs, as well as information from third parties, like when you access our services through your social media account or when you upload information from your social media account to complete your profile. If you want additional info, we go into more detail below.
Information you give us
You choose to give us certain information when using our services. This includes:
- When you create an account, you provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your gender, date of birth, and who you’d like to connect with.
- When you complete your profile, you have the option to share your sexual orientation with us. Where you provide such elements to us, you consent to us using it for the purposes identified and as laid out in this Privacy Policy. You can also share additional information with us, such as details on your bio and your interests, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album.
- When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us with information related to the purchases you make and our payment processors with information such as your debit or credit card number or other financial information.
- When you participate in surveys, focus groups or market studies, you give us your insights into our products and services, responses to our questions and testimonials.
- When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
- If you contact our customer care team, we collect the information you give us during the interaction.
- If you share with us information about other people (for example, if you use contact details of a friend for a given feature), we process this information on your behalf in order to complete your request.
- Of course, we also process your chats with other members as well as the content you publish to operate and secure the services, and to keep our community safe.
Information we receive from others
In addition to the information you may provide us directly, we receive information about you from others, including:
- Members: Members may provide information about you as they use our services, for instance as they interact with you or if they submit a report involving you.
- Social Media: You may decide to share information with us through your social media account, for instance if you decide to create and log into your account via your social media or other account (e.g., Facebook, Google or Apple) or to upload onto our services information such as photos from one of your social media accounts (e.g., Instagram or Spotify).
- Affiliates: We are part of the Chimera Techsphere. Chimera Techsphere considers the safety and security of members a top priority. If you were banned from another Chimera Techsphere service, your information can be shared with us to allow us to take necessary actions, including closing your account or preventing you from creating an account on our services.
- Other Partners: We may receive information about you from our partners where our ads are published on a partner’s service (in which case they may pass along details on a campaign’s success). Where legally allowed, we can also receive information about suspected or convicted bad actors from third parties as part of our efforts to ensure our members’ safety and security.
Information generated or automatically collected when you use our services
When you use our services, this generates technical data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details.
- Usage Information: Using the services generates data about your activity on our services, for instance how you use them (e.g., when you logged in, features you’ve been using, actions taken, information shown to you, referring webpages address and ads that you interacted with) and your interactions with other members (e.g., members you connect and interact with, and when you matched and exchanged messages with them).
- Device information: We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs (which are randomly generated numbers that you can reset by going into your device’ settings and, in some cases, disable entirely), and identifiers associated with cookies or other technologies that may uniquely identify a device or browser.
- Information collected by cookies and similar technologies: We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels, SDKs) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them and how you can better control their use.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including ours, do not currently respond to DNT signals.
Other information with your consent
- Precise geolocation data: If you give us your consent, we can collect your precise geolocation (latitude and longitude) from your device...
- Photo Verification data: If you choose to participate in our Photo Verification feature, we collect your face geometry data...
- ID + Photo Verification data: If you choose to participate in our combined ID + Photo Verification feature, we collect your face geometry data as well as a copy of your ID...
- Other information: We may collect other information with your permission, such as photos and videos...
4. How We Use Information
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you and our community safe, and to provide you with advertising that may be of interest to you.
A. To administer your account and provide our services to you
- Create and manage your account
- Provide you with customer support and respond to your requests
- Communicate with you about our services
- Personalize pricing, offer discounts and other promotions, and complete your transactions
- Administer sweepstakes and contests
B. To help you connect with other users
- Recommend you to other members and recommend other members to you
- Show members’ profiles to one another
- Enable members to search for and connect with members
C. To provide new Noviar services to you
- Register you and display your profile on new Noviar features and apps
- Administer your account on these new features and apps
D. To provide offers and operate advertising and marketing campaigns
- Perform and measure the effectiveness of advertising campaigns on our services and marketing our services off our platform
- Communicate with you about products or services that we believe may interest you
E. To improve our services and develop new ones
- Administer focus groups, market studies and surveys
- Review interactions with customer care teams to improve our quality of service
- Understand how members typically use the services to improve them
- Develop new features and services
F. To prevent, detect and fight fraud and other illegal or unauthorized activities
- Find and address ongoing, suspected or alleged violations of our Terms of Use
- Better understand and design countermeasures against violations of our Terms of Use
- Retain data related to violations of our Terms of Use to address the violation and prevent against recurrences
- Enforce or exercise our rights
- Communicate to individuals who submit a report
G. To ensure legal compliance
- Comply with legal requirements
- Assist law enforcement
To process your information as described in this Privacy Policy, we rely on legal bases including: provide our service to you, legitimate interests, comply with applicable laws and regulations, and consent.
5. How We Share Information
Since our goal is to help you make meaningful connections, the main sharing of members’ information is, of course, with other members. We also share some types of members’ information with service providers and partners...
- With other members: You share information with other members when you voluntarily disclose information...
- With our service providers and partners: We use vendors to help us operate, distribute, market and improve our services...
- With our affiliates: We share your information with affiliates for limited legitimate purposes...
- Sharing functionality: You may choose to share other members’ profiles...
- For corporate transactions: We may transfer your information if we are involved in a merger, sale, acquisition...
- With law enforcement / when required by law: We may disclose your information if reasonably necessary...
- To enforce legal rights: We may also share information to protect legal rights and investigate wrongdoing.
- With your consent or at your request: We may ask for your consent to share your information with third parties.
More information on our use of cookies and similar technologies can be found in our Cookie Policy.
6. Cross-Border Data Transfers
Sharing of information laid out in Section 5 involves cross-border data transfers to the United States of America and other jurisdictions that may have different laws about data processing...
7. Your Rights and Choices
We want you to be in control of your information, so we want to remind you of the following options and tools available to you...
8. How Long We Retain Your Information
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law, up to a minimum of 8 (eight) years...
9. No Children Allowed
Our services are restricted to individuals who are 18 years of age or older...
10. Job Candidates, Contractors and Vendor Representatives
We process the personal information of our job candidates, contractors and vendor representatives...
11. Privacy Policy Changes
Because we’re always looking for new and innovative ways to help you build meaningful connections...
12. How to Contact Us
If you have questions about this Privacy Policy, you have options to write to us at: Noviar.app@gmail.com